by Samantha Wang | Nov 18, 2025 | A5, Case Study, Health and Life Sciences, Resources, Revenue Operations, Salesforce CPQ and Billing
Integra LifeSciences makes medical devices technology that saves lives. When they tried to expand into Europe, their Salesforce CPQ for medical device companies wasn’t keeping up with multi-country quoting, approvals, and compliance requirements. Sales reps were stuck...
by Samantha Wang | Nov 6, 2025 | A5, Case Study, Hi Tech, Manufacturing, Resources, Revenue Operations, Salesforce CPQ and Billing
Working in a rapidly evolving sector like Infrastructure-as-a-Service (IaaS) means speed is everything. For EVPassport, a fast-growing High-Tech Manufacturing company, their mission was to deliver state-of-the-art EV charging infrastructure. But behind the scenes,...
by Samantha Wang | Oct 7, 2025 | A5, Banking, Case Study, Marketing Cloud, Resources, Salesforce
In banking, timing is everything. Customers expect updates instantly — whether it’s a credit alert, a loyalty reward, or a new offer. For one of North America’s largest banks, meeting that demand had become harder by the day.Their Salesforce Marketing Cloud setup had...
by Samantha Wang | Sep 23, 2025 | A5, Agentforce, AgentIQ, Case Study, Resources, Salesforce
Let’s be honest — this global enterprise was killing it on the revenue front. Growth targets? Crushed. New customers? Pouring in. But behind the scenes? Their revenue operations team was drowning in manual processes that made a Revenue Cloud Advanced migration...
by Samantha Wang | Sep 2, 2025 | A5, Agentforce, AgentIQ, Case Study, Resources, Salesforce
Customer expectations move fast — and this global multinational frozen food company knew its legacy ways of supporting farmers, distributors, and foodservice partners couldn’t keep up. They partnered with A5 to reimagine their Agentforce B2B Service Transformation...
by Debarati Mukherjee | Jul 14, 2025 | A5, Case Study, Resources, Sales Performance Management, Salesforce, SPIFF
Growing a food delivery business is tough enough without your sales incentive program working against you. But that’s exactly what happened to one of Canada’s biggest food delivery companies. They were scaling fast, adding new territories and partners left and right,...
