by Samantha Wang | Jun 17, 2025 | A5, Artificial Intelligence, Blog, Data Governance, Data Strategy, Resources
Let’s be honest — no one becomes a sales rep to update CRMs or babysit approvals. Yet, that’s where most of their day goes. According to Salesforce, sales professionals spend just 28% of their time actually selling. The rest is eaten up by manual updates, forecasting...
by Samantha Wang | May 13, 2025 | A5, Artificial Intelligence, Blog, Data Governance, Data Strategy, Resources
In every market, customers are making decisions faster—and expecting support to do the same. What used to be a post-sale function is now the frontline of growth, retention, and differentiation. And yet, most enterprises are still treating service like a cost...
by Allen Shapiro | May 21, 2024 | A5, Blog, Customer Experience, Data, Data Strategy, Integrations, Resources
Did you know that 80% of customers are likely to do business with a company that provides personalized experiences? Yet, 60% of marketers admit they need help to personalize customer journeys (customer experience or CX optimization) due to fragmented data. Imagine...
by Allen Shapiro | May 13, 2024 | A5, AI, Blog, Customer Experience, Data Strategy, Resources
In today’s fiercely competitive landscape, customer retention is no longer a ‘nice to have.’ It’s a business imperative. Yet, a staggering statistic from Bain & Company says, “67% of customer churn is preventable”. This translates to significant revenue loss,...
by Allen Shapiro | Apr 10, 2024 | A5, Artificial Intelligence, Blog, Data Governance, Data Strategy, Resources
Data is the lifeblood of successful asset management. However, managing that data effectively can be challenging in today’s complex world. In a 2023 study by Accenture, a significant 66% of asset managers reported difficulties with data fragmentation. This...
by Allen Shapiro | Apr 2, 2024 | A5, Artificial Intelligence, Blog, Consulting, Data Strategy, Resources
In today’s fast-paced digital landscape, the integration of artificial intelligence (AI) into business operations has become increasingly essential. However, despite the promises of AI revolutionizing industries, the reality is that a significant number of AI projects...
