The podcast explores Black Lake’s successful investment in SpinnakerSCA, a provider of supply chain technology services. Publicis Sapient, the digital transformation arm of the Publicis Groupe, the world’s second largest communications firm, acquired SpinnakerSCA in March 2024. The podcast episode includes John Sharkey, CEO of SpinnakerSCA, and Evan McCaig, Founder of SCA Path, as well as Joe Rodgers, Managing Director of Source Capital, a provider of debt and equity co-investment in the transaction.
Driving Forward: Data-Driven Strategies for Automotive Supply Chains
Automotive market disruptions are converging and industry leaders are facing a unique blend of volatility and opportunity.
The automotive industry has faced a series of shifts and shocks in recent years. The recent announcement of a 25% tariff on vehicles imported into the U.S. was only the latest in a series of market disruptions. Consumers and OEMs alike are navigating feast-or-famine supply, an estimated $127 billion in misallocated dealer inventory, and extended ownership cycles which are putting pressure on aftermarket parts and service.
Quadient vs. Traditional CCM: Why Modern Platforms Outperform Legacy Systems
Customer Communications Management (CCM) systems play a central role in how organizations interact with their customers. From invoices and policy documents to marketing messages and service alerts, CCM supports every stage of the customer journey. But as communication channels diversify and customer expectations rise, many businesses are discovering that their legacy CCM platforms—built for an […]
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Top Causes of Inaccurate Sales Forecasts (and How One Firm Solved It)
A mid-sized logistics firm had a common problem: the sales team looked productive on paper. Meetings were happening, the pipeline was packed, and deals were supposedly moving. But their sales forecasting process kept missing the mark. Over and over again. Leaders were scratching their heads. How could everything look so active, but still not translate […]
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Case Study: New Conveyor Chain Doubles Product Life
Faced with rising maintenance costs, short equipment lifespan, and limited supplier support, national poultry processor Case Farms needed a better solution for its overhead conveyor systems. The company switched to SUMO-LYNX™ Bolted 348 Conveyor Chain, engineered for modern poultry processing. The results were immediate: reduced maintenance, extended chain life, and substantial cost savings. “The OMCO […]
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The ROI of Modern CCM: Measuring Quadient’s Impact on Business Efficiency
Businesses continually seek ways to enhance operational efficiency, reduce costs, and enhance customer engagement. Modern Customer Communication Management (CCM) solutions have become pivotal tools in achieving these goals. Among the leaders in this space, Quadient stands out with its comprehensive CCM platform designed to streamline communications across channels while driving measurable business value. This blog […]
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Unlocking WebAssembly: A Beginner’s Guide to Faster Web Apps
The web is no longer just a platform for viewing content—it’s now a playground for powerful applications. From video editing tools and 3D modeling software to data visualization dashboards and immersive games, modern web apps demand more performance and flexibility than ever before. Traditionally, JavaScript has been the go-to language for client-side web development. However, […]
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From Prompt Engineering to Fine-Tuning: Mastering LLM Customization
In recent years, Large Language Models (LLMs) like GPT-4, BERT, and others have revolutionized the field of natural language processing (NLP). These models, trained on vast amounts of data, can generate human-like text, perform complex language understanding tasks, and assist in various applications, from chatbots to content creation. However, customization is key to unlocking their […]
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The Performance Edge: Mastering Core Web Vitals for Superior User Experience
It’s always the first impression of your website that can make or break your business. Users expect websites to load quickly, respond instantly, and behave predictably. When a site falls short—taking too long to display content, lagging when you try to click a button, or jumping around as elements load—it’s frustrating, and users will often […]
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Evaluating the Quality and Creativity of AI-Generated Content: A Practical Guide for Marketers
Content creation for marketing has become increasingly important in today’s world. Businesses try to use stories that inspire, attractive graphics, and quick turnaround to grab the audience’s attention. With the rise of AI technologies, many marketing teams are turning to AI blog writing and AI copywriting solutions to meet these demands efficiently. But how do we truly evaluate the […]
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Customer Service Has Changed Forever. Are You Still Playing by the Old Rules?
In every market, customers are making decisions faster—and expecting support to do the same. What used to be a post-sale function is now the frontline of growth, retention, and differentiation. And yet, most enterprises are still treating service like a cost center. Here’s the uncomfortable truth: If your service strategy hasn’t evolved in the last […]
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